Situation :

We were asked to value and potentially market this 1920’s mid terrace two bedroom home by the vendors. The property had been marketed for 6 months by 3 different estate agents with no successful offers made despite having had over 40 viewings. The sellers felt that other agents were sending out junior staff to conduct viewings many of whom were just going through the motions. The agencies seemed more concerned about trying to hit their viewing targets than actually trying to secure the sale on the property.

Action taken : - We agreed with the vendors that the marketing had been ineffective and we needed to amend the advertising to secure a buyer in sensible time frame. The property had many positive aspects which had not been marketed including guarantees for major works that had been undertaken (which, given the age of the property, would be important to any buyer). In addition, we paid for and promoted the property using specialist online marketing tools to ensure the property was being advertised to wider audience.

Result : - We listed the property and a senior and experienced member of our team personally conducted the first viewing which resulted in the property being sold. The property subsequently completed without complication.

Feedback from client :

"From Google review - Thank you Mike and Natalie for making what has been a very difficult situation so much easier. You took the time to sit down and go through everything with us from the start and kept us informed throughout the whole process. I wouldn’t hesitate recommending you to family and friends. I'm absolutely impressed with the service received. I couldn't fault any aspect of it and you found me a buyer in a month when another agency had been trying for 6! Well done, and I cant say how pleased I am with everything and everyone - especially Natalie.

Mike was awesome throughout and made the stressful process of selling as easy as possible. He was only ever a phone call away and always happy to help us overcome obstacles whereas other estate agents would not be willing. Thanks for all you help, Mike.

A really refreshing experience. So very helpful and friendly and made my move feel it was important them. Would always recommend, and already have done."